Frequently asked questions

Holiday in Marbella: your questions about the holiday home

Before their holiday in Marbella, our guests often have the same questions. Here you will find the answers about our holiday home, Naranja del Palmeral, near Puerto Banús, sorted by topic: the house, location and getting there, children and dogs, booking and prices.

Holiday in Marbella: entrance to our holiday home near Puerto Banús
Entrance to the house

The holiday home and the community

Pool with glass fence in the tropical garden of the El Palmeral community
Pool in the community
Who is the holiday home suitable for?

For families, grandparents included, for couples travelling together and for golfers. Each of the three bedrooms has its own bathroom and its own balcony. The house is not meant for party trips.

How many bedrooms and bathrooms does the house have?

Three bedrooms with a double bed, each with its own bathroom and balcony. Plus a guest toilet, a large living and dining room and a large kitchen. There is room for six guests plus a baby. The bedrooms are on the first and second floors.

Is there a pool, a sauna and a gym?

Yes, the community has two pools, a jacuzzi, a small gym and a sauna. The lower pool is only 20 metres from our garden terrace. Guests use everything free of charge, and it is open from 10 am to 10 pm.

Are the pools safe for children?

Yes. Both pools are fenced, and you can only get in with a key. So small children cannot get to the water on their own. Under the community rules, children at the pool must always be accompanied by an adult.

Is the community gated?

Yes. The community has gates, so strangers cannot get in. You open the gates with your key or go through the house straight into the garden.

Is the house a good place to work?

Yes. There are two dedicated workspaces, each with a desk and a real office chair, one in the dining room and one on the roof terrace overlooking the garden. The house has 600 Mbit/s fibre, as fast for uploads as for downloads. That means video calls run smoothly even when the family is streaming at the same time. There is Wi-Fi throughout the house, including up on the roof terrace.

You will find all rooms, photos and amenities under The house.

Location and getting there for your holiday in Marbella

Aerial view of Nueva Andalucía with the Marbella coastline
Nueva Andalucía and the coast
How far is it to the beach?

1.3 kilometres as the crow flies. On foot you reach the sea in 15 to 25 minutes, by bike in about five.

How far is it to Puerto Banús?

The marina is around 1.5 kilometres away. You can walk there or drive in five minutes. The first restaurants are only about 250 metres away.

Which golf courses are nearby?

Nueva Andalucía is called Golf Valley because of its many courses. The nearest, La Dama de Noche, is less than a kilometre from the house. There are seven golf courses within five kilometres, including Las Brisas, Aloha, Los Naranjos and La Quinta. Within 30 kilometres there are around 40.

How do I get from Málaga airport to the house?

Málaga airport is 62 kilometres away. By car you are there in about 40 minutes via the motorway. Even if you land late, the key box lets you into the house at any time.

Do I need a car?

Not for shopping, restaurants, the beach and the marina, which you can reach on foot or by bike. For trips to Ronda, Gibraltar, Málaga or Seville, a car is worth having.

What are the check-in and check-out times?

Check-in is possible from 4 pm, also late in the evening or at night. There is a key box at the house, and you will be given access to it before you arrive. Check-out is by 11 am.

Where do I park?

Right outside the house on the street, just like all the neighbours. The street is very quiet. The garage at the house is private and cannot be used by guests.

All distances and day trips are listed under Location.

Holiday in Marbella with children, a dog and in winter

Ground floor terrace with lounge furniture by the garden
Garden terrace
Is Puerto Banús suitable for families?

Yes. The nightlife is down by the marina. Our house is up on the hill in a quiet community with a garden and two pools. You can go down to the marina in the evening and still sleep peacefully.

Is there a minimum age?

Yes. At least one person in the group must be 25 or older. Puerto Banús is known as a party area, and we want the community to stay quiet.

Can I bring my dog?

Yes, dogs and other pets are allowed by arrangement. Just drop us a line before booking to tell us which pet is coming along. Under the rules of the community of owners, however, animals are not allowed in the communal garden or at the pools. For walks with your dog, the new park is a good choice. It starts about 200 metres from the house and leads quietly down to Puerto Banús.

Can I stay longer in winter?

Yes. In winter we also rent for longer periods. Just ask us about your preferred dates. Please note that the pool is not heated all year round.

Booking and prices

Second floor terrace with lounge bed among orange, mandarin, grapefruit and lime trees
Lounge bed upstairs
How much does the holiday home cost?

You can see the price for your travel dates directly in the booking calendar on this website. Here you always pay less than through Booking.com and other portals, because with us there is no portal commission.

How can I book?

Directly here on our website, using the calendar. This is always cheaper than booking through a portal, and you have us as your contact from the very start. You can also find us on Booking.com, Airbnb and Expedia.

Is the holiday home officially registered?

Yes. It is listed in the Andalusian tourism register under number VFT/MA/43131.

You can see available dates and prices under Book. If your question is not here, write to us.